SOCAP Australia Membership

What is SOCAP Australia?

The Society of Consumer Affairs Professionals Australia (SOCAP Australia) is the network for consumer professionals. Part of an international network, SOCAP Australia prides itself on providing members with research, networking opportunities and other tools to achieve best practice in complaints handling, complaints prevention and consumer affairs.

SOCAP Australia brings together a diverse group of people who share a vision of building sustainable relationships with consumers based on trust, fairness and transparency.  As a member of the network for consumer professionals, you will be part of a group committed to creating and maintaining customer loyalty, with a focus on sharing knowledge, insights and information.

Established in Australia in 1991, SOCAP has been instrumental in encouraging excellence amongst professionals working in the fields of self regulation, complaint handling, dispute resolution, service charters and customer service delivery.
SOCAP members are sometimes described as the super heroes of the business world as they work to solve problems. 
Please click on the image below to download a booklet, or follow the Why join? tab above for further details on the benefits of becoming a financial member.  And should you have any further questions please email us or call 02 8095 6426.


Contact Information

  • Fiona Brown
    Chief Executive Officer
    SOCAP Australia
    Phone: 02 8095 6427

Payment Instructions

  • All prices include GST
    SOCAP Australia accepts the following payment methods:
    Purchase Order
    EFT Payment Details:
    SOCAP Australia
    BSB: 033-157
    Account: 175184
    Please make cheques payable to:
    SOCAP Australia
    Suite 2201, Level 22
    Tower Two
    101 Grafton Street
    Bondi Junction NSW 2022
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