28th Annual SOCAP Australia International Symposium

Melbourne, VIC(AUS)
Wednesday, 22 August 2018

28th Annual SOCAP Australia International Symposium

Wednesday, 22 August 2018 12:00 PM - Friday, 24 August 2018 4:00 PM (Melbourne Time)

Crown Melbourne
8 Whiteman Street
Melbourne, VIC(AUS) 3000

Michaela Edwards
Membership Officer
Phone: 02 8095 6426
Email: socap@socap.org.au
Start Your Registration
  1. You must register a group of 5 or more.
  2. You can also register a group. Learn More
    You will have the opportunity to add additional group members later in the registration process. If there are fees associated with this event, the total fees for all registrants in the group will be charged to the first person in the group. If members of the group are paying individually (for example, with different credit cards), you must create separate registrations for each.


28th ​Annual ​SOCAP ​Australia ​International ​Symposium

Managing ​Complaints ​Through ​Dynamic ​Change

Fly ​through ​time ​and ​service ​transformation ​as ​we ​delve ​into ​strategic ​and ​tactical ​mindsets ​of ​service ​delivery, ​customer ​experience, ​customer ​care ​and ​complaints ​management ​in ​a ​time ​of ​unprecedented ​change ​at ​the ​28th ​Annual ​SOCAP ​Australia ​International ​Symposium.
Keynote ​speakers, ​business ​leaders ​and ​case ​studies ​will ​share ​and ​provide ​insights ​for ​your ​organisation ​and ​industry ​on ​the ​pace ​of ​change, ​fast ​moving ​consumer ​needs ​and ​harnessing ​the ​best ​in ​service ​delivery.
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