26th Annual SOCAP Australia International Symposium

Melbourne, VIC
Monday, 22 August 2016

26th Annual SOCAP Australia International Symposium

Monday, 22 August 2016 12:00 PM - Wednesday, 24 August 2016 4:30 PM (Canberra, Melbourne, Sydney Time)

The Langham
1 Southgate Ave
Southbank
Melbourne, VIC 3000
Australia

Elizabeth Pickworth
Membership and Events
SOCAP Australia
Phone: 02 8095 6426
www.socap.org.au
Email: socap@socap.org.au
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Description

Leadership ​and ​Influence

The ​26th ​annual ​SOCAP ​Australia ​International ​Symposium ​will ​be ​examining ​all ​aspects ​of ​complaints ​management ​taking ​new ​direction ​around ​growth ​and ​development ​for ​the ​complaint ​handlers ​and ​consumer ​affairs ​practitioners ​looking ​at ​leaders ​within ​the ​field ​across ​technology, ​personal ​development, ​consumer ​care ​and ​creativity, ​all ​influencing ​the ​way ​modern ​consumers ​interact ​with ​brands ​and ​shaping ​the ​customer ​engagement ​and ​complaints ​management ​industry.

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