Customer Service & Complaint Management 101 - Melbourne 3 December 2018

Melbourne, VIC(AUS)
Monday, 3 December 2018

Customer Service & Complaint Management 101 - Melbourne 3 December 2018

Monday, 3 December 2018 8:45 AM - 5:00 PM (Melbourne)

Saxons
Level 8, 500 Collins Street
Melbourne, VIC(AUS) .
Australia

Michaela Edwards
Membership Officer
SOCAP Australia
Phone: 02 8095 6426
www.socap.org.au
Email: socap@socap.org.au
Start Your Registration
  1. You must register a group of 3 or more.
  2. You can also register a group. Learn More
    You will have the opportunity to add additional group members later in the registration process. If there are fees associated with this event, the total fees for all registrants in the group will be charged to the first person in the group. If members of the group are paying individually (for example, with different credit cards), you must create separate registrations for each.

Description

This ​workshop ​is ​for ​all ​new ​entrants ​in ​consumer ​affairs ​and ​complaints ​handling ​providing ​a ​comprehensive ​study ​into ​the ​customer ​care ​and ​complaints ​management ​profession ​equipping ​all ​new ​starters ​with ​the ​information ​and ​skills ​they ​need ​to ​commence ​their ​careers
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