Customer Service & Complaint Management 101 - Perth 13 March 2018

Perth, WA
Tuesday, 13 March 2018

Customer Service & Complaint Management 101 - Perth 13 March 2018

Tuesday, 13 March 2018 9:00 AM - 5:00 PM (Perth Time)

Saxons
Level 1, 140 St Georges Terrace
Perth, WA 6000
Australia

Michaela Edwards
Membership Officer
SOCAP Australia
Phone: 02 8095 6426
www.socap.org.au
Email: socap@socap.org.au
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    You will have the opportunity to add additional group members later in the registration process. If there are fees associated with this event, the total fees for all registrants in the group will be charged to the first person in the group. If members of the group are paying individually (for example, with different credit cards), you must create separate registrations for each.

Description

This ​workshop ​is ​for ​all ​new ​entrants ​in ​consumer ​affairs ​and ​complaints ​handling ​providing ​a ​comprehensive ​study ​into ​the ​customer ​care ​and ​complaints ​management ​profession ​equipping ​all ​new ​starters ​with ​the ​information ​and ​skills ​they ​need ​to ​commence ​their ​careers
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